The Ben is a nice confortable hotel. I thinks it’s q little overpriced for the general experiencia. Although people are very nice and always there to help. My room was on the 7th floor and Saturday got a bit loud on the rooftop, so mind that when booking ask for a floor in between. We loved the cart service “Bruno” which takes you to the island and picks you back up when you need it!
Podre
Januar 2025
I was most impressed with Destiny at the front desk.. from the time we arrived on Friday May 31 until we left on Sunday, June 2. She treated us very special and didn’t even know us until we arrived… She was extra considerate to the fact that I had major knee surgery and my husband had the ALS disease… She was so kind and getting us a room for an early check in, and assisted us through the weekend to make sure that our 18th wedding anniversary was flawless… Along with the rest of your staff are very professional and we will be back very frequently!
Mindy
Juni 2024
Good location, good facilities, comfortable rooms. Valet was efficient and welcoming.
Michael
August 2023
The accommodations, the rooftop, the food at the restaurants, but most of all the great service and staff of the staff. Everyone was very attentive and in great disposition all the time, from the valet parking service to the ladies that cleaned up our room. Very helpful with my brother who stayed there for several weeks after having a knee surgery.
Paola
Februar 2024
The breakfast menu has a good selection, and the coffee is good. The beds are very comfortable. Attentive staff. The hotel is centrally situated with plenty restaurants within walking distance.
Aylwin
Januar 2025
I've traveled extensively and I think this was the best staff I've encountered. Everyone from the front desk to cleaning service to the bar/restaurant. Everyone was very professional and welcoming.
Jessica
August 2022
Loved the staff who were happy and engaging in every area of the hotel. From Charlie, the door man to the front desk to the pool/Spruzzo beverage folks.
Michele
November 2023
Hip, stylish and home to the beautiful people. Good location but pricey as are most things in West Palm Beach. Excellent friendly polite service from everyone. Hotel restaurant is nice but also lots of places to eat and drink on the doorstep. I'd definitely stay again.
Robina
April 2023
The staff were all exceptionally nice, in particular Ismeralda, Nicholas, Michael and the weekend Doormen. They went out of their way to assist me in a number of matters and ALWAYS DID IT WITH A NICE, SINCERE SMILE! Thanks again for a nice stay in West Palm Beach.
Joyce
Juli 2023
Excellent location in the heart of West Palm. Amazing hotel with friendly staff. Great roof top bar! Always good service and a very good selection for breakfast! I like the style and deco of the place.
David
Mai 2024